Richmond office Pick-up for JAPAN RAIL PASS Exchange Order 【2023/03/14】
Pickup will be ready on/after 1 pm on the next day.
・If you ordered the JR pass on Monday. Your pass will be ready to pick-up on Tuesday on/after 1pm.
・If you ordered during the weekend, Your pass will be ready to pick-up on Monday on/after 1 pm.
Business hours: Mon-Fri 9:00am -5:00pm (Close: Saturday ,Sunday and holiday)   /  Pickup Location: 8899 Odlin Crescent, Richmond, BC, V6X 3Z7
Due to the high volume of calls, please refrain from calling to confirm with us. Thank you for understanding.
Change of Business Hours for JAPAN RAIL PASS Exchange Office in Japan【2021/04/09】
Most update infomation Please check here
New Business Hours as of April.01.2021
Information for foreign nationals visas 【2021/11/02】
Who are Non-Japanese passport holders, please check here before you travel to Japan.

Japan Covid-19 travel restrictions 
To find measure by the Government of Japan, please check here.